FAQ’s

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Quick FAQ's

Custom printed boxes are designed to specifically meet the size, design, and branding requirements of a particular item.

Using custom boxes improves branding, protects the item(s) inside better, and creates a better overall experience for customers.

We offer corrugated boxes, folding cartons (corrugated cardboard box), rigid boxes (cardboard with stiffener material added), and specialty packaging solutions.

Yes, we would be happy to send you a sample once ordered.

The time it takes to produce your custom box varies depending on the number of items in your order and how complex your order is. Typically, production will take anywhere from 12-20 business days.

There is no minimum order quantity when purchasing custom boxes.

You can call us at the phone number listed below, or e-mail us directly through our contact page. Or use the contact us form located at the bottom of every web page.

We reserve the right to either accept or decline any payment. If there is any issue with your payment or contact information provided, it could result in service termination.

Please let us know within 72 hours if you received a defective product. We cannot give refunds, but we will reprint any defective products that were produced according to your specifications.

When using custom packaging, you can provide better protection for your products than with standard packaging and also enhance your branding, creating a competitive advantage.

We offer cardboard, corrugated board, Kraft paper, and many other types of sturdy materials.

Absolutely! We provide eco-friendly and recyclable packaging solutions to reduce the carbon footprint.

Of course! We offer samples for review before bulk production.

Design & Customization

Yes, you may provide your own custom box design.

Yes, we will provide assistance with designing if you don’t have an existing design.

There are several ways in which custom boxes can be printed, including Digital Printing, Offset Printing, and Screen Printing.

Yes, you may choose the dimensions and shape of your custom boxes.

You may add UV Coating, Embossing, Debossing, Glossy, Matte, and Foil Finishes to your custom boxes.

Of course, you may include your company’s logo on your custom boxes.

The accepted file formats for submitting design work for your custom boxes are AI, PDF, PSD, TIFF & EPS.

Digital Printing, Offset Printing, and Screen Printing are available as options for meeting our customers’ printing needs.

Yes, Specialized Processes (including but not limited to) Embossing, Debossing, and Foil Stamping can be included in the production process.

Yes, you may select from numerous colors when choosing the color of your custom boxes.

Yes, you can specify a completely customized shape for your custom boxes.

Materials & Sustainability

Depending upon what your need is for, there are several different types of supplies we have available, such as Cardstock, Corrugate, Kraft Paperboard, and Rigid Board.

Most of our Custom Boxes are constructed out of Recyclable Material.

Yes, we also provide Eco-Friendly Options, for example: Recycled Cardboard and Kraft Paper.

Yes, we print all of our custom printed boxes using Green ink, which is soy-based, water-based, and Non-Toxic.

Shipping & Delivery

Yes. We ship custom boxes worldwide.

Free shipping worldwide on all orders.

The time it takes for a custom order to arrive can vary from as little as 10 business days to up to 20 business days, depending upon the amount of detail involved in the design and/or size of the order.

Once your order ships, you’ll receive an email with a tracking number so that you may follow the progress of your order.

Absolutely! We do offer expedited shipping. Please contact us if you need to get your order expedited.

Pricing & Payments

The price of the custom boxes depends on several factors. These include the dimensions of your custom box, the type of material used to produce it, what you want printed onto it, how many units you order, and whether or not you need any special finishes.

We accept all major Credit/debit cards, bank transfers, and PayPal.

Yes, we have discounts available for bulk orders.

There are no hidden charges. We provide clear pricing that includes all applicable costs.

Yes, a set-up charge may be required if the design you choose requires additional work.

Additional Services

Of course! We provide packaging consultations to help you choose the best solution for your needs.

Indeed! You can mix and match different box types in a single order.

Definitely! We offer custom inserts & dividers to secure your products.

Absolutely! You will be able to easily reorder previous designs for future orders.

Please contact us about any damage to your package & we will arrange a replacement or refund for you.

Of course! We offer carbon-neutral shipping options that minimize our environmental footprint